Take the following steps to implement a TOA in your virtual team. The interaction of team members within an assembled team is often considered established and it is assumed that competent team members will be able to communicate effectively. While they can be used for personal teams, two best practices are even more important for virtual teams to improve understanding, a communication plan and team operating agreements. As a professional corporate coach, who has supervised more than 1,000 project managers across North America, I have found that the most effective starting point for opening lines of communication is to create a team enterprise agreement. Enterprise agreements allow virtual team members to disable virtual connected people and interact more effectively with each other. They create channels of communication, not just when a problem occurs or informal team meetings, but during the regular work process. One way to keep enterprise agreements as a living document and make it a reality is to review agreements and require adjustments at the beginning of formal meetings. The questions that can be asked are: the communication plan defines the communication process. It describes who will say what to whom and how many times. It clarifies the intent of the communication and where it comes from.
It also indicates which media should be used in different circumstances. A good communication plan can be reused for many teams and adapted if necessary. Communication planning models are available in abundance and are part of the Project Management Institute`s Project Management Book of Knowledge. Team operating agreements can be autonomous or developed as an extension of the communication plan. Practical tip: A table-keeping value in a place that the entire team can access is the simplest form of a communication plan. It must be included: Name /meeting goal, Who, Date/Time/Frequency, Where (phone, Skype, Zoom), Expected Results, Notes. The team should also have a list of contacts and roles. Globalization has changed the way businesses operate.
What has not changed are the conditions for success.